Apple Business Chat Resources

Companies on Apple Business Chat Already

Customers:

Company Type Accessible via Spotlight? Accessible via Apple Maps? Other Notes
Apple Chatbot / Live Agent Yes Yes
Discover Live agent masquerading as a chat bot (Requires App) Yes Not where I checked.
Hilton Live agent Yes Not where I checked.
Home Depot Live agent Yes Not where I checked.
Lowe's Unknown No No Not able to access at all.
Marriott Agent Yes Yes
Newegg Agent Yes No
T-Mobile Chatbot (Requires App) Yes Yes
TD Ameritrade Chatbot Yes Yes
Wells Fargo Unknown No No Not able to access at all.
1-800-Flowers Agent Yes Yes

Customer service platforms:

Name URL Customers
LivePerson https://www.liveperson.com/liveengage/apple-business-chat/ Home Depot, Lowe's, Discover, T-Mobile
SalesForce https://www.salesforce.com/campaign/business-chat/ Marriott
Nuance https://www.nuance.com/omni-channel-customer-engagement/digital/apple-business-chat.html
Genesys http://www.genesys.com/messaging
InTheChat https://inthechat.com/platforms/apple-business-chat/ Newegg, TD Ameritrade
ZenDesk https://www.zendesk.com/chat/apple-business-chat/
Quiq https://goquiq.com/apple-business-chat/
Cisco https://blogs.cisco.com/collaboration/contact-center-apple-business-chat
Kipsu https://live.kipsu.com/blog/kipsu-apple-business-chat/
Lithium https://www.lithium.com/company/news-room/press-releases/2018/lithium-offers-apple-business-chat-integration
Twilio Looks like this link is dead: https://www.twilio.com/blog/2018/03/twilio-support-for-apple-business-chat-coming-soon.html Not yet launched, but announced.

Links:

Apple developer site

Apple marketing site

Apple support site